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Why should you choose WP Engine?
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WP Engine is a WordPress-exclusive web host. Unlike other general hosting companies, WPEngine only provides Managed WordPress hosting, so the company has built its technology and solutions specifically catering to wordpress based websites and apps. Since the hosting service offered by WP Engine is a fully managed service, the updates and maintenance of wordpress core is handled by the company team of experts in addition to providing customers complete support for wordpress related issues.
WP Engine was co-founded by Jason Cohen and Ben Metcalfe in the year 2010. They have raised over $18 million in funding from North Bridge Growth Equity and Silverton Partners and other angel investors including Eric Ries and strategic investment by Automattic. The company is currently headed by Heather Brunner as CEO and Jason Cohen as CTO, has over 300 employees and is headquartered at Austin, Texas. WPEngine also has offices in San Francisco, San Antonio and London.
The company focuses squarely on providing solutions to improve the performance, security and scalability of wordpress websites, and hence has garnered tremendous response from web hosting customers who value these over price. It has fast emerged as a market leader in managed wordpress hosting segment.
WP Engine Hosting Plans
WP Engine offers 5 managed wordpress hosting plans. Each plan includes unlimited data transfer but is capped at the number of wordpress installs allowed, website visitors per month and amount of disk storage capacity.
- Enterprise Grade
This plan is for customers who intend to run only one website or test out the hosting service by WP Engine. It comes with 10GB local storage and allows a single website with up to 25K visitors every month.
This plan includes up to 10 wordpress installs and is popular with small to medium level organizations having steady traffic flow. The total number of visitors on all running websites is capped at 100K per month, beyond which you will be charged extra. 20GB disk storage is provided with this plan.
If you have been growing and experience high traffic levels, Business plan is what you should opt for. This plan allows up to 25 wordpress installs and 400K visits/month with 30GB local disk storage. It is also quite popular with developers and marketers who use it to host their customer websites.
This plan is designed for growing businesses with over a million visitors per month. It allows a total of 150 wordpress sites and can be tailored to custom demands. It uses dedicated resources to provide high performance and scalability.
This plan is for mission critical websites and applications. It uses server clusters to deliver ultimate reliable, secure and powerful wordpress solutions. It has provision for up to 1TB storage and 5 million monthly visitors and can be customized according to your specific needs.
Since the WP Engine plans and pricing is based on the number of monthly visitors to your site, it s important to understand what constitutes a visit. They have clearly stated their formula for calculating site visitors to your websites. Any bot or crawler traffic and image traffic is not counted towards total visits. In case the total monthly visits exceed the limit set by the plan, the customer is charged extra for the same by the company.
WPEngine Hosting Features & Capabilities
When you choose to host your wordpress website with WPEngine, you don’t need to care about managing the updates, backups and site security etc. All technical aspects associated with WordPress are managed by WPEngine expert professionals. These include updates of wordpress software and any plugins & themes that you use, website backups, loading speed of the website, security of wordpress, themes & plugins like malware scan and fixes etc.
Lets take a closer look at features provided by WP Engine and how they are useful:
EverCache is WP Engine’s proprietary caching system and is regarded by experts as one of the most scalable wordpress caching mechanisms available as on date. Since, all websites hosted on WPEngine have EverCache integrated into wordpress, you do not need any other caching plugins. The cache is refreshed automatically when required and serves content to visitors at very fast speeds.
Content Delivery Network
WP Engine uses NetDNA content delivery network as part of their service. This is included in Professional and above plans. Personal plan customers need to pay an extra charge of $19.99/mo for CDN service.
Dedicated IP Address
Business plan and above customers get a dedicated IP Address free of cost, while on Professional plan this feature is available as a paid extra.
One-Click Staging Sites
WP Engine offers an exclusive feature of staging sites. This is particularly useful for developers and geeks who often like to experiment with themes and plugins. The staging feature allows you to create an independent snapshot of your website with a single click of a button. You can then test your changes on this cloned version and when you are ready to go live with the changes, you can roll this version to live website. You can create as many clones as you like to test your changes or redesign your website. Each wordpress installation will have its own staging site.
Git Version Control
Git is an open-source version control system. WP Engine provides integrated version control on their hosting environment using Git-Push-to-Deploy feature. So developers can now create custom code, plugins, themes etc. using Git and then deploy their applications using git-push-to-deploy capability thus providing version control using wordpress.
Managed WordPress Patching & Updates
WP Engine automatically updates all minor wordpress patches on you websites. When any major update is released, the team of experts thoroughly tests it, before rolling it out to the customers for upgrade.
WPEngine takes daily backups of your website (filesystem, database snapshot and all media) and stores them at a redundant geographically separate location. This ensures your data is never lost.
WP Engine gives you the option of restoring any backup copy of your website with just a plain click of a button. The restored version is generally ready in less than a minute. Also you can create any snapshot backup of your website within seconds, which can be used as restore point later on if you wish to undo the changes.
WPEngine gives you the ability to integrate your Amazon S3 account with their platform so you theoretically get infinite storage for your media by syncing all files to Amazon S3 bucket.
Wp Engine offers GeoIP lookup service that can be set up to dynamically serve different web content to different visitors based on their specific geographical location. So customers no longer have to depend on external third-part services for this functionality. But this service is available for free only on Business plans and above.
Multiple Data Centers
WP Engine has multiple datacenters in 3 different cities across the world –
- Texas, US
- London, UK
- Tokyo, Japan
When you signup, you have the option of choosing one of these locations. If you later wish to move you website to another location, you need to contact the customer support team who will do this for you free of cost and without any need for cancelling your account.
WP Engine Speed & Uptime
Website speed is highly important from several perspectives – rankings on Google and other search engines, visitor satisfaction, revenue generation etc. So a faster website is always desirable.
WP Engine claims that websites run 4 to 6 times faster on their proprietary front-end technology, which they continually adjust for achieving maximum performance. They serve content using custom solutions like WP Engine EverCache and CDN to ensure blazing fast website load times.
The company uses a highly scalable architecture with HA load balancing and firewalling, and database replication features. These ensure minimum downtime for your websites even during traffic spikes. WP Engine is so confident of their system performance that they promise a service availability of 99.95% as part of their SLA. In case they fail to meet this service availability for any month, customers receive a 5% monthly fee credit for each hour of downtime.
WP Engine Security
WPEngine is highly committed to taking care of security requirements. They employ best methods from testing update patches before rollout, real-time security threat detection software, blocking malicious attacks and IP addresses of hackers/spammers, customer separation at the kernel and filesystem level, proper server configuration, continual network monitoring, automated backups to physical security of the datacenters. They promise to fix your website for free, if it is still hacked.
WpEngine provides support to the customers via email, ticketing system, phone and live chat. The ticket system is accessible via User Portal all round the clock, but live chat option is only available from 6am to 8pm Central Time. 24/7 Telephone support is available only on Professional and above plans.
WP Engine claims that all their support staff is WordPress experts. So they can very accurately fix your issues and provide help on anything related to wordpress or hosting.
The User Portal on their website contains a vast knowledgebase of useful information on setting up your website and troubleshooting any common problems. All details related to managing your hosting account with WP Engine are also included in a separate section.
Money Back Guarantee
WP Engine includes a 60 day money back guarantee. Their cancellation policy is pretty simple. To unsubscribe to their services, a customer simply has to log in to User Portal and choose to ‘Cancel account’ under Settings page. The company maintains a copy of your website for 30 days from account cancellation. They suggest that you download any backups of your installations before cancelling the account. The company requires you to provide a reason for cancellation of hosting service.
No Email Hosting
It is important to know that WP Engine hosting package does not include any email features. So customers need to host their own email accounts to use their domains name with email address. WPEngine recommends that customers use Google Apps service or Zoho Email service. Although, you may choose to use any other service or email hosting for the same.
Managed WordPress Hosting
|Plan||Visitor Traffic||Sites Managed||Storage||Environment||Features||Price|
|Personal||25K||1||10GB||Shared||Unlimited Bandwidth, Staging, LargeFS, Transferable Installs||$29/mo
|Professional||100K||10||20GB||Shared||Staging, LargeFS, Transferable Installs, CDN, SSL, Multisite Ready||$99/mo
|Business||400K||25||30GB||Shared||Staging, LargeFS, Transferable Installs, CDN, SSL, Multisite Ready, GeoIP Enabled||$249/mo
|Premium||1 Million+||150||100-300GB||Dedicated||Staging, LargeFS, Transferable Installs, CDN, SSL, Multisite Ready, GeoIP Enabled, Launch Readiness Assessment||Visit Host|
|Enterprise||5 Million+||150||400GB-1TB||Dedicated||Staging, LargeFS, Transferable Installs, CDN, SSL, Multisite Ready, GeoIP Enabled, Launch Readiness Assessment||Visit Host|
- Managed WordPress
- 1-Click Backup and Restore
- 99.95% Uptime SLA
- 365/24/7 Hosting Support
- 60-Day Money-Back Guarantee
- Staging Sites
- Content Delivery Network (CDN)
- Git Version Control
- GeoIP Lookup
- Multiple Datacenter Locations
- Dedicated IP Address
- Multisite Ready
- SSH Access
- FTP over SSL
- Network and System Monitoring
- SSL Certificate
- Disk Write Protection
- Customer Account Separation
- WordPress specific Active Intrusion Detection
- Fully Dedicated Environment
- Automated Daily Backups
- 1-Click Backup Restore Points
- 1-Click Snapshot Backups
- WordPress Patch Testing
- Malware Scan
Database & Applications
- FTP Access
- Error Logs
- WordPressDedicated Account Consultant
- Object Cache
- Page Cache
- Website Statistics
2nd time in a month @wpengine derped my client's website with accidental rollback. Support helped fast, but I can't recommend this service.
— Adron Buske (@AdronBuske) February 18, 2016
— Rafael Ubaldo (@RafaelUbaldo_) February 18, 2016
It's so easy managing WordPress sites with @wpengine. Great back end tools that help with maintenance & development!
— Geigabyte (@geigabyte) January 29, 2016
— Austin Mace (@AustinMace) January 29, 2016
— Lillian Eve (@LillianEveNails) January 29, 2016
— Lillian Eve (@LillianEveNails) January 29, 2016
Great, and test environment indexed. Thanks WPengine.
— John Doherty (@dohertyjf) January 29, 2016
And @wpengine chat support is about as quick as a dead turtle.
— Jarle Dahl Bergersen (@jarlebergersen) January 27, 2016
— Greg Coley (@GregColey) January 28, 2016
@krystynheide WPengine is great if you don't mind paying a premium. Just try to stay off shared hosting platforms if you can.
— Ryan Clark (@ryanvsclark) January 27, 2016
— Vincent Ammirato (@VincentAmmirato) January 27, 2016
— Agustin Sevilla (@gutito3) January 27, 2016
@shaptora It's hard to not mention my WPENGINE friends when talking about WordPress Friends. I'm glad to have you in my life as well!
— Russell Aaron (@enqueue_russ) January 22, 2016
@peroty I switch all the time. A Small Orange is good for price, WPEngine (pricey) can’t be beat for WP. SS for speed, but no flexibility.
— CJ Chilvers (@cjchilvers) January 24, 2016
— Chad Curtis (@rampantprint) January 22, 2016
— Rachel (@metasynchronic) January 24, 2016
@wpengine i've got a client whose wordpress cms stopped working. no response from your techs in 30+ hours. another bad experience so far…
— Kevin Cogill (@skwerl) January 23, 2016
@wpengine +1 🙂 That was acted on fast. Honestly expected no change but extremely happy to see your always listening and quickly acting.
— William Patton (@Will_Patton_88) January 22, 2016
— Julie Lerman (@julielerman) January 16, 2016
@wpengine Your support has MASSIVELY gone down in quality. What was a good reason to be a customer is now a liability 🙁
— Simon Horse (@_distrib) January 22, 2016
@wpengine's customer service is top-notch. Great managed hosting!
— [erik]rivera (@erkrvra) January 14, 2016
@wpengine are basically the best company in the entire world with 1st class customer service . Extremely impressed ????
— Sarah Seaton (@sarah_seaton) January 21, 2016
@nileshtrivedi would recommend wpengine only for the easy way out of managing your own severs.
— Shyam Somanadh (@codelust) January 20, 2016
@codelust I moved one of my sites to wpengine, but it hasn't been good. At this stage, self-hosted and managed are neck-to-neck, IMO.
— Nilesh Trivedi (@nileshtrivedi) January 20, 2016
— Erik Kruger (@EricKruger) January 14, 2016
<Sigh>. Disappointed with my call with @WPEngine. Every question I asked the phone rep wanted me to Google it to bring up a page.
— Productivity Port (@prodport) January 14, 2016
@wpengine Seems your website and hosted website are down, we're getting an Cloudflare error.
— Coinfinity (@coinfinityco) January 12, 2016
@LauraHelenWinn when I was w/an agency we used wpengine and was awesome for many WP sites. but that’s more $$ commercial option.
— Troy DeShano (@strongodors) January 20, 2016
— The Mutton Club (@TheMuttonClub) January 19, 2016
Thank you from Jerry @WPEngine for helping us this morning! He's awesome!!
— Legal Marketing Tips (@CIALegalExperts) January 19, 2016
I really hope you're embarrassed about your service. Our site is going down again. @wpengine
— Ryan Evans (@EvansRyan202) January 7, 2016
— Legal Marketing Tips (@CIALegalExperts) January 15, 2016
@wpengine Ur tech support guy, Mattie, was AWESOME! So patient and helpful!!
— Darline Turner (@DarlineBedrest) January 14, 2016
— Bryan Harris (@Harris_Bryan) January 6, 2016
Have to give credit where it's due. After a LONG frustrating week with DDOS outages, @wpengine moved me to a new server and all is now well.
— Mark David Zahn (@MarkDavidZahn) January 4, 2016
— Erik Kruger (@EricKruger) January 14, 2016
— Montina Portis (@montinaportis) January 13, 2016
Really disappointed with our @wpengine hosting this past week.
— Chris M. Lindsey (@clindsey) January 3, 2016
Our sites have been down for 2 days — apologies to all. Our host @wpengine is letting us down in a big way
— ChildrensBookInsider (@Write4Kids) January 2, 2016
.@wpengine is saving my day. Moving my site to them was probably one of my best moves of 2015. Seriously.
— Raphael (@Rpaulindaigle) January 10, 2016
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